Jenny Oldknow Artist
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TERMS AND CONDITIONS 

of online sales
** Please be aware of delays and changing situations in different areas due to COVID-19 **

All payments are made securely online via debit/credit card or PayPal. Please note this website has full SSL security for your payment protection.

All orders are usually shipped within three working days. If for some reason this is likely to be delayed then I will let you know of the expected time. Please also note that oil paintings may still be wet at the time of listing, so please allow extra time for them to dry before they can be wrapped and shipped.

Shipping is usually made using the most economical option, so please contact me directly via email if you would like your order sent more quickly (please note that this may incur extra charges to cover costs).

Local customs charges and handling fees are the responsibility of the buyer.

All packaging is recylable (even the bubble wrap I use) - no plastic and no cellophane.

In the unlikely event that your order arrives in a less than perfect condition, please contact me via email at your earliest opportunity.

Most of all, I want you to be 100% happy with your purchase, so please feel free to email​ me to discuss any special requirements or to ask a question.

​Many thanks, Jenny


- updated December 2020
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© JENNY OLDKNOW
  • home
  • buy paintings
  • gift shop
  • about the artist
    • sketchbook
    • sold paintings
  • blog